Transparency matters to us. Browse our full set of customer and legal policies below.
Privacy Policy
How Star Satellite Internet collects, uses, and protects your personal information.
Terms & Conditions
The terms governing your use of the Star Satellite Internet website and services.
Refund Policy
Our policy on refunds for setup, support, and negotiation service fees.
Cookie Policy
How we use cookies and similar technologies on our website.
Accessibility Statement
Our commitment to digital accessibility for all customers and visitors.
Disclaimer
Important disclaimers regarding our independence from providers and the information on this website.
Acceptable Use Policy
Rules governing appropriate use of Star Satellite Internet's website and services.
Service Agreement
The core agreement governing your engagement of Star Satellite Internet's setup, support, and negotiation services.
Installation Policy
What to expect from our setup assistance service, and your responsibilities as a customer.
Cancellation Policy
How to cancel a service engagement or ongoing support plan.
DMCA Policy
Our process for responding to claims of copyright infringement under the DMCA.
Data Protection Policy
How we safeguard customer data throughout our advisory and negotiation process.
Copyright Notice
Ownership and permitted use of content on the Star Satellite Internet website.
Security Policy
How Star Satellite Internet protects customer information and account authorization data.
California Privacy Rights
Additional privacy disclosures and rights for California residents under the CCPA/CPRA.