Data Protection Policy
Effective January 1, 2026
This Data Protection Policy outlines the organizational and technical measures Star Satellite Internet applies to protect customer data throughout its lifecycle, complementing our Privacy Policy and Security Policy.
1. Data Governance
We maintain internal data governance practices, including role-based access controls, employee training on data handling — especially around provider account information shared for negotiation purposes — and periodic review of data collection and retention practices.
2. Data Minimization
We collect and retain only the personal and account information necessary to provide setup, troubleshooting, or negotiation services, or as required by law. We never request your provider account password as part of this process.
3. Access Controls
Access to customer data, including any provider account details shared with us, is restricted to employees who need it to perform the specific engagement, governed by least-privilege access principles.
4. Vendor Management
Third-party vendors who process customer data on our behalf — such as payment processors and scheduling tools — are subject to contractual data protection obligations consistent with this policy and applicable law.
5. Data Subject Requests
Customers may request access to, correction of, or deletion of their personal information as described in our Privacy Policy, subject to legal and contractual retention obligations.
6. Contact Us
Data protection inquiries can be directed to privacy@starsatelliteinternet.net.